Tel: 07564 010847 or 01962 458428



Newbury Rug Cleaning and Repair | Rug Cleaners in Newbury




Brio Carpet Care provides fine area rug cleaning, care and repair services for Persian, Oriental, and Contemporary rugs in Newbury.


All area rugs are cleaned and repaired offsite in our dedicated rug cleaning workshop based near Newbury, and for your convenience, we offer rug collection and delivery throughout Newbury and the surrounding areas.


In our dedicated rug cleaning workshop, we thoroughly dust the rugs using either a mechanical rug duster or compressed air and often a combination of the two methods, to extract all dry soils and dust prior to the chosen cleaning process.


Depending on the type of rug, fibres, dyes, and age we would then use one of the following rug cleaning methods: full immersion rug cleaning - our favourite and the most thorough cleaning process, low moisture cleaning, or even dry cleaning.


Brio Carpet Care specialises in antique and contemporary wool and silk rug cleaning, as well as modern fibres like viscose, Tencel, art silk, mercerised cotton, etc.





  • A family-run local company in Newbury, Brio Carpet Care is an Advanced Member of the NCCA, WoolSafe Approved, US Textile Pro Certified, CleanSeal Approved, and Government Endorsed (TrustMark Approved).


  • We offer no contact rug collection and delivery from your doorstep throughout Newbury. We don't use a courier service, we personally collect and deliver your rugs


  • We've never had to have a claim, but for your and our piece of mind, all rugs are insured while in our care.


  • We clean, repair, dye and colour repair. All our rug repairs are done by hand with matching fibres and colours. If we cannot source matching fibres, we spin our own yarn to match the original one as close as possible.






Our full immersion rug cleaning process in 10 steps 


  • Assessment & testing

Our rug cleaning process begins with a thorough assessment to determine the type of rug (hand-knotted or machine-made), fibre type (natural like wool, cotton, silk, jute viscose etc or man-made like nylon, polypropylene, etc), known stains or problem areas. We also test for dye stability to assess the risk of colour run. Based on all this information, we decide on the most appropriate rug cleaning method 


  • Moth treatment

Moths are one of the most fierce Oriental and Persian rug enemies, as the moths' larvae feed on the wool and silk fibres, permanently damaging the rugs. If our assesment determines that the rug has an active moth infestation, we would chemichally treat the rug to kill any larvae and moth eggs to prevent any further damage to the rug and of course, any spread of the infestation into our workshop


  • Rug dusting

Often overlooked, dusting is a vital step in the rug cleaning process. Natural rug fibres are great at hiding dirt, grit and dust particles. We remove them before starting the wet cleaning process by placing the rugs face down onto dusting grids and gently beating the back with a dedicated mechanical machine. This thorough dusting procedure removes all foreign particles from deep down the rug pile.  


  • Rug washing

The dust-free rugs are taken to the wash floor where they are immersed in a rug cleaning solution and cleaned with a gentle brush on a rotary rug cleaning machine and then thoroughly flushed and rinsed.


  • Fringe cleaning

Often made of cotton, oriental rug fringes are in fact an integral part of the rug, a continuation of the rug warps.

The rug cleaning process wouldn't be complete without giving the fringes the much-needed attention. Often fragile, we clean them by hand with an individually tailored cleaning solution for the best results. 


  • Water extraction

As the name suggests, full immersion cleaning means we thoroughly wet and flush the rugs. This is a fantastic cleaning process as long as one has the means to then extract all the water out of the rugs. For this we use one of the most advanced rug cleaning tools, a centrifuge capable to extract up to 98% of the water withon just a few minutes!


  • Rug drying

All Persian and Oriental rugs are made of natural fibres like wool, cotton, or silk and very often a combination of them. Like for example wool pile on cotton warps.

Because of their nature, these fibres are very absorbent, so professional equipment and special conditions are needed to dry the rugs in optimal time. Leaving a rug too wet for too long could lead to problems like cellulosic browning of the cotton warps and fringes, colour run or dye bleed, and so on.

As explained above, we extract up to 98% of the water with the help of our centrifuge before hanging them in our dedicated drying room.

The rug drying room is climate controlled and equipped with industrial dehumidifiers and fans to continuously circulate dry air around the rugs to complete the drying process in just a few hours.


  • Advanced stain removal

Although the wash floor gives the most thorough rug cleaning process, just like in carpet cleaning some stains may need advanced stain removal techniques to maximise the chances of complete stain removal. 



  • Air dusting and grooming

By this stage, the rugs are clean and dry, but because we like to do things properly we put the rugs through an additional light air dusting process to remove any potential dust particles from the rugs and do a final pile grooming before packing them ready for delivery


  • Rug packing and delivering

All rugs are inspected, rolled up and wrapped in a breathable rug sleeve, ready for transportation.






What do others say about our Professional Rug Cleaning Services in Newbury?



Newbury rug cleaning Google reviews for Brio Carpet Care





Why use Brio Carpet Care ?



Brio Carpet Care is a WoolSafe Approved Service Provider

  • Our WoolSafe Membership Number is E119 347

What does this mean?

  • We have been offering High-quality Oriental and Persian rug cleaning and carpet cleaning services for a continuous period of at least 5 years
  • We have successfully completed the WoolSafe Fibre Care Specialist training course and passed the exam
  • We only use WoolSafe Approved solutions when cleaning and maintaining wool carpets and rugs



Brio Carpet Care is TrustMark registered - the UK Government Endorsed Quality Scheme.


What does this mean?

  • Good trading practices, Technical competence and Good customer services





Brio Carpet Care is an Advanced Member of the National Carpet Cleaners Association

  • The NCCA is the only nationally recognized body dedicated to carpet and rug cleaning
  • We have comprehensive insurance covering all surfaces we work upon
  • We've had extensive professional training and have passed their rigorous examinations
  • We follow the NCCA code of practice.



Brio Carpet Care is a CleanSeal Approved Service Provider

  • The CleanSeal certification is a testing and accreditation programme for maintenance products suitable for use on carpets, rugs and other interior textiles made from synthetic fibres  



Brio Carpet Care is one of only a handful of Textile Pro Certified companies in the UK. 


What does this mean?

  • Brio Carpet Care has been through an intensive 6 months training program on oriental rug care with the prestigious US Textile Pro Network 



Brio Carpet Care is a WoolSafe Approved Fibre Care Specialist


  • Our WoolSafe Membership Number is E119 347
  • This means that we have successfully completed the WoolSafe Fibre Care Specialist training course and passed the WoolSafe rigurous examination.


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Tel: 07564 010847 or 01962 458428

Specialist Rug Cleaning, Care & Repair
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Advanced members of the NCCA | WoolSafe Approved | Textile Pro Certified | Government Endorsed Quality