Tel: 07564 010847 or 01962 458428


Persian, Oriental and modern rug cleaning & care



 Silk & wool Rug Cleaning

✓ Modern Rug Cleaners

✓ Fringe Repairs



✓ Moth Proofing

✓ Stain Protector

✓ Colour repair



✓ Rug Dyeing

Free Rug Collection & Delivery

Dedicated rug cleaning workshop




Brio Carpet Care provides fine rug cleaning and care. We specialize in full immersion rug cleaning, the most thorough rug cleaning process for Persian and Oriental rugs.


With a dedicated rug cleaning workshop and a rug drying room, we have the right equipment and knowledge to deep clean any rug from antique handmade rugs- wool, silk or cotton to modern rugs (viscose, rayon, art silk)

  • Brio Carpet Care is WoolSafe Approved
  • Brio Carpet Care is TrustMark approved for Government Endorsed Quality
  • We have years of experience in full immersion area rug cleaning
  • We have a dedicated rug cleaning workshop
  • For your peace of mind, all rugs are insured while in our possession 
  • We are trained, accredited and recommended by the National Carpet Cleaners Association (NCCA)
  • All our rug cleaning work is 100% guaranteed
  • We cover Winchester, Alton, Basingstoke, Southampton, Alresford, Andover and the surrounding Hampshire & Berkshire areas


Most rugs are cleaned offsite in our rug cleaning workshop. With a 20mdusting area, a 40m2  wash floor, and a dedicated drying room, our rug cleaning unit has the perfect conditions for the most thorough clean your valuable rugs can have.


Our rug cleaning process in 9 steps 


  • Assessment & testing

Our rug cleaning process begins with a thorough assessment to determine the type of rug (hand-knotted or machine-made), fibre type (natural like wool, cotton, silk, jute viscose etc or man-made like nylon, polypropylene, etc), known stains or problem areas. We also test for dye stability to assess the risk of colour run. Based on all this information, we decide on the most appropriate rug cleaning method 


  • Rug dusting

Often overlooked, dusting is a vital step in the rug cleaning process. Natural rug fibres are great at hiding dirt, grit and dust particles. We remove them before starting the wet cleaning process by placing the rugs face down onto dusting grids and gently beating the back with a dedicated mechanical machine. This thorough dusting procedure removes all foreign particles from deep down the rug pile.  


  • Rug washing

The dust-free rugs are taken to the wash floor where they are immersed in a rug cleaning solution and cleaned with a gentle brush on a rotary rug cleaning machine and then thoroughly flushed and rinsed.


  • Fringe cleaning

Often made of cotton, oriental rug fringes are in fact an integral part of the rug, a continuation of the rug warps.

The rug cleaning process wouldn't be complete without giving the fringes the much-needed attention. Often fragile, we clean them by hand with an individually tailored cleaning solution for the best results. 


  • Rug drying

All Persian and Oriental rugs are made of natural fibres like wool, cotton, or silk and very often a combination of them. Like for example wool pile on cotton warps.

Because of their nature, these fibres are very absorbent, so professional equipment and special conditions are needed to dry the rugs in optimal time. Leaving a rug too wet for too long could lead to problems like cellulosic browning of the cotton warps and fringes, colour run or dye bleed, and so on.

We extract up to 95% of the water from rugs before hanging them in our dedicated drying room.

The rug drying room is equipped with industrial dehumidifiers and fans which continuously circulate dry air around the rugs to complete the drying process in just a few hours.


  • Advanced stain removal

Although the wash floor gives the most thorough rug cleaning process, just like in carpet cleaning some stains may need advanced stain removal techniques to maximise the chances of complete stain removal. 


  • Mothproofing

Moths are one of the most fierce oriental rug enemies, as the moths' larvae feed on the wool rug pile permanently damaging the rugs. We now offer an optional mothproofing treatment for all oriental rugs we clean 


  • Air dusting and grooming

By this stage, the rugs are clean and dry, but because we like to do things properly we put the rugs through an additional light air dusting process to remove any potential dust particles from the rugs and do a final pile grooming before packing them ready for delivery


  • Rug packing and delivering

All rugs are inspected, rolled up and wrapped in a breathable rug sleeve, ready for transportation.



Questions and answers


  • What type of rugs do you clean?

We specialise in silk and wool Persian and Oriental hand-knotted rugs, but we can also clean contemporary rugs (viscose, rayon, art silk)


  • Can you clean my rug in situ?

Most rugs are cleaned in our dedicated rug cleaning workshop where we can remove all dry soils and dust from deep down the rug pile, fully immerse clean them and dry them in an optimal time-frame in a climate-controlled drying room. 


  • How long does it take to bring my rug back?

We usually allow 10-14 days. If you’d like your rug back sooner please let us know when we collect it and we will try to work on a shorter time scale.


  • I would like to have my rug cleaned but having it cleaned off-site seems like a lot of trouble

We offer a bespoke service which includes rug collection and delivery. Upon delivery, we will also place the rug back in its place and help position any furniture. 


  • Can anything happen to my rug while in your care?

We take great care of your valuable rugs. We collect and deliver them personally, not via a courier and store the rugs securely. 

All rugs are covered by specialist insurance while in our care.


  • I have a very frail antique rug, can you still clean it?

Absolutely, at Brio Carpet Care we dust and clean frail rugs by hand, often using a screen or mesh to protect fragile weaves.


  • I would like to store my rug, can you please advise how to do it?

Best way to store a handmade rug is to roll it up against the pile and cover it either with brown paper or a breathable sleeve. We can provide you with breathable rug sleeves. 



Areas covered by our rug cleaning services


We currently cover Hampshire and Berkshire :

  • Rug cleaning in Alresford
  • Rug cleaners in Winchester
  • Oriental rug cleaning in Basingstoke
  • Professional rug cleaning in Southampton
  • Professional rug cleaners in Alton
  • Specialist rug cleaning in Andover


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Tel: 07564 010847 or 01962 458428

Carpet and rug cleaning in Winchester, Alresford, Alton, Basingstoke, Andover, Southampton, Hampshire, Berkshire and the surrounding areas.
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