Tel: 01962 458428 or 07564 010847

Why choose Brio Carpet Care?

Unfortunately, the carpet and oriental rug cleaning industry is not regulated in the UK, which means there is no minimum requirement to become a carpet or rug cleaner. Anybody can buy a cheap domestic carpet cleaner and start offering carpet or rug cleaning services, putting the public at risk.

Yes, there are client risks in carpet cleaning: if the carpets are left wet for 24 hours or more, mould and mildew can start to grow. If an untrained cleaner attempts to clean a mouldy surface, millions of invisible to the naked eye mould spores will be released into the air, becoming a health hazard. There are also risks of shrinking the carpets, risks of contamination if an untrained carpet cleaner attempts to clean a blood stain, risks of colour run on a hand-knotted rug and many others...

A quick search on Yell shows there are 364 Yell registered companies offering carpet cleaning services in Hampshire! Yes, 364 only on yell...who knows how many more not registered. Or, for example, 147 carpet cleaners in Southampton, 110 carpet cleaners in Winchester, 59 carpet cleaners in Basingstoke and 37 carpet cleaners covering Alresford.

Things get even more complicated if you are looking for a specialist Persian and Oriental rug cleaner. Most carpet cleaners offer rug cleaning services as well but the only recommended process for cleaning fine handmade rugs is the full immersion cleaning process which requires a dedicated workshop with specialist drying equipment, or what we call a rug spa. Less than 1% of carpet cleaners have the knowledge, equipment and the premises needed for full immersion rug cleaning.

So, how does one choose? How do you know who is a real professional in an unregulated industry?

The National Carpet Cleaners Association has actively sought the introduction of minimum standards in carpet and rug cleaning since 1968 and is the only independent UK trade body recognized by Government as an authority in our industry. 

Brio Carpet Care is an Advanced member of NCCA (membership number 3201), so we have been trained by industry leaders, passed their rigorous examinations, had insurance documentation checked and are now accredited and recommended by them.

Even more, as of January 2019, Brio Carpet Care is also TrustMark accredited - the only Government approved trading scheme, guaranteeing good trading practices, good customer services and technical competence.

And finally, Brio Carpet Care is also a WoolSafe Approved Service Provider with a WoolSafe Approved Fibre Care Specialist technician.

Your fine carpets and rugs are in safe hands with us!