Advanced Stain Removal begins where standard cleaning ends.
Everyday spills may respond to general carpet cleaning, but deeper, chemically bonded or brightly pigmented stains require a far more advanced approach - targeting the stain at a chemical level.
At Brio Carpet Care, we use specialist oxidisers, reducers, and WoolSafe Approved dye systems to fix the stains most cleaners walk away from.
As experts who teach these methods across the UK and internationally, we combine science, chemistry, hands-on experience, and precision to restore your carpets to their best condition.
1. Fibre & Chemical Assessment
We begin with pH testing and a detailed analysis of the carpet fibre and dye system. Protein stains, tannins, petroleum-based materials, dyes, and oils, all require different chemistry. Wool, nylon, polypropylene, viscose and silk behave differently under heat, pH changes and chemical exposure. This step determines the chemical nature of the stain and identifies which treatments are safe and effective.
2. Targeted Reactivity Testing
Before full application, we test how the stain reacts to oxidisers or reducers. This minimises fibre risk and ensures we choose the most effective chemical
approach.
3. Controlled Chemical Treatment
We apply specialist chemistry to break down the stain at a molecular level:
We precisely manage chemical concentration, dwell time, moisture, temperature and pH. This level of control ensures the reaction targets only the stain without affecting the surrounding carpet.
4. Neutralisation & pH Stabilisation
After successful stain removal, we neutralise the treated area and
re-adjust the pH. This stops all chemical activity and removes any residue which could cause quick re-soiling.
5. Precision Colour Correction (If Needed)
Sometimes removing a deep or chemical stain also removes some of the carpet’s original colour. Most cleaners stop here - leaving a lighter patch behind.
We don’t.
We specialise in spot dyeing and colour repairs using our proprietary Brio Dyes (the only WoolSafe Approved dyes for carpet recolouring), so whenever needed, we can colour match to blend in faded spots.
This combination of stain removal and dye correction allows us to fix damage that would otherwise be permanent.
We have extensive experience removing stains considered “unremovable,” including:
Urine, vomit, faeces, blood, and associated odours and bacteria.
From rugs, fabrics, clothing, cleaning processes or water damage.
Turmeric, food spills, tea, coffee, wine and plant-based pigments.
Makeup stains, fake tan, hair dye, food dyes, medication, rust stains
Household bleach, benzoyl peroxide, blue toilet cleaner stains, bathroom cleaners, alkaline spot removers, acid cleaners and sun fading.
Cellulosic browning, water marks, and pH related colour changes
Brio Carpet Care is led by Gabriel Andreca, one of the UK's foremost experts in fibre care and advanced stain removal and one of very few specialists capable of combining chemistry and colour restoration.
Gabriel is a Certified WoolSafe Academy Trainer, teaching advanced stain removal and colour restoration to professionals across the UK, Europe, the USA and Australia. The techniques we use at Brio are literally the methods other carpet care professionals pay to learn.
As the developer of Brio Dyes, we combine proprietary innovation with proven, industry-leading techniques. We are proud winners of the Flooring Innovation Award for Advanced Stain Removal & Colour Restoration.
Memberships & Accreditations: Advanced Member of the NCCA | WoolSafe Approved Service Provider | US Textile Pro Certified | CleanSeal Approved | TrustMark Registered | Fully Insured
⭐⭐⭐⭐⭐ Rated 5.0 on Google (29 reviews)
❝ I honestly thought the turmeric stain on our wool carpet was permanent. Gabriel explained the process clearly and managed to remove it completely, then restored the colour so you can't even see where the damage was. Outstanding service. ❞
★★★★★
– Sarah M.
❝ We had severe pet urine staining that another company said was impossible to fix. Gabriel treated both the staining and the odour at a molecular level and the results were unbelievable. The carpet looks fresh again. ❞
★★★★★
– James T.
❝ Brio Carpet Care removed several stains from our sitting room carpet that had been there for years. Each stain was treated differently and the results were far better than we expected. ❞
★★★★★
– Emma R.
Ready to Remove your Carpet Stains?
Contact the UK's Award-Winning Specialist to Discuss Your Carpet Stain Removal Challenge.
Or Call Us Now on 07564010847
Premium fibres demand expert handling. Wool, high-quality nylon, viscose, Tencel, silk and hand-knotted rugs can be permanently damaged by DIY spot removers or incorrect chemistry.
We specialise in treating:
Wool, silk and sisal fibres
Designer installations
High-value domestic carpets
Delicate or water-sensitive fibres
Our techniques are built on years of research, international training, and hands-on experience with thousands of challenging cases.
Most treatments are completed in one visit, though complex cases may require multiple applications.
Based just outside Winchester, we provide advanced carpet stain removal throughout:
Hampshire: Winchester, Southampton, Basingstoke, Petersfield
Berkshire: Reading, Windsor, Ascot, Newbury
Wiltshire: Salisbury, Marlborough, Devizes
Surrey: Guildford, Woking, Esher, Farnham
West Sussex: Chichester, Horsham, Midhurst, Petworth
Dorset: Bournemouth, Poole, Dorchester
London: Central London, South West London (Chelsea, Kensington, Wimbledon, Richmond)
We regularly work with high-end hotels, interior designers, estate managers, homeowners and property developers who require the highest standard of results.
Advanced restoration is a bespoke service, but typically costs a fraction of replacing high-quality wool, silk or Tencel carpets, preserving both your investment and maintaining your interior's appearance.
Pricing depends on several factors like:
Stain type
Fibre type
Chemistry required
Time and complexity
Whether colour repair is needed
Send us a photo or give us a call; we can quickly tell you what’s possible and what to expect.
Call or WhatsApp: 07564 010847
Email: info@briocarpetcare.co.uk
We typically respond to enquiries within 24 hours and can often provide guidance from photos.
We always provide honest assessments. If a stain isn't economically repairable, we will tell you. Many stains labelled “impossible” by others can be restored with our methods.
Whether the stain is fresh or years old, our advanced chemistry and colour restoration give your carpet the highest possible chance of full recovery.
Not always - but far more stains can be corrected than most people realise. Even if a stain has bonded chemically or caused colour loss, we can often restore the area using advanced oxidisers, reducers or precision colour repair. We always give honest assessments before starting. If a stain isn't economically repairable, we'll tell you upfront with no obligation.
We specialise in stains most cleaners cannot fix, including:
– Pet urine, vomit and biological stains
– Turmeric, cosmetics, fake tan and food colourings
– Hair dye, medication and chemical spills
– Dye transfer and colour bleeding
– Red wine, coffee and tea
– Rust, water marks, cellulosic browning
– Bleach damage and colour loss
If you're unsure whether we can help with your specific stain, send us a photo for a free assessment.
No. Our methods are fibre-specific and completely controlled. We analyse the carpet fibre and dye system before beginning, then apply chemistry with precise pH, heat and moisture management. DIY spotters and standard cleaners often cause more damage than the stain - our techniques are designed to avoid this entirely.
Unfortunately, yes. High-street spotters often contain oxidising agents that can bleach the fibres. Rubbing and scrubbing can cause permanent fibre distortion. If a stain doesn’t lift immediately with blotting, stop and contact a professional before making it worse.
This can happen with certain stubborn stains types - and this is where we differ from standard carpet cleaners. If colour loss occurs during treatment, we simply restore it using our precision colour repair system with Brio Dyes. We match your carpet fibre by fibre so the repair blends in.
Most treatments take between one to several hours, depending on stain type, carpet fibre, chemistry required and whether colour repair is needed. Complex stains may require a follow-up visit. We can give an accurate estimate once we assess the stain.
Blot (never rub) the area with a clean, white cloth to absorb as much liquid as possible. Avoid DIY stain removers, vinegar, baking soda, or any coloured cloths - these can cause permanent damage or set the stain chemically. Contact us as soon as possible for tailored advice. Fresh spills are always easier to correct.
Yes. Pet urine can oxidise, cause yellowing and permanently alter carpet dyes. We treat both the staining and the odour at a molecular level using specialised chemistry that breaks down uric acid salts, residues and odour compounds completely.
We are advanced stain removal specialists - not general carpet cleaners. Gabriel Andreca is one of the UK’s few US Textile Pro Certified technicians and a WoolSafe Academy Trainer. We developed WoolSafe Approved dyes, teach advanced stain removal internationally and routinely correct stains other cleaners cannot treat. If it’s possible, we can do it.
We provide advanced carpet stain removal throughout Hampshire, Berkshire, Wiltshire, Surrey, West Sussex, Dorset and London - including Winchester, Southampton, Basingstoke, Reading, Windsor, Salisbury, Guildford, Chichester and surrounding areas. Based just outside Winchester, we regularly serve high-end residential properties, hotels and commercial clients across the South East.